appliaxe.com

Refund Policy

At Appliaxe, we strive to provide high-quality printer support, appliance repair, and tech services. If you are not satisfied with our services or products, we offer refunds under certain conditions, as outlined below.

1. Eligibility for Refunds

Refunds are available for the following cases:

  • If the service was not completed as promised due to a fault on our end.
  • If the product received is damaged, defective, or incorrect (for physical items).
  • If the service was canceled before work began.

Refunds are not available for:

  • Completed services where the issue was resolved.
  • Customer dissatisfaction due to personal preference (e.g., wanting a different approach).
  • Issues caused by third-party software or hardware failures beyond our control.

2. Requesting a Refund

To request a refund, please contact us within 7 days of your service or product purchase:

Include the following details in your request:

  • Your order number or service reference.
  • A brief explanation of the issue.
  • Supporting evidence (e.g., screenshots, photos of damaged products).

3. Refund Processing Time

  • Approved refunds will be processed within 5-10 business days.
  • Refunds will be credited back to the original payment method.
  • We are not responsible for delays caused by banks or payment providers.

4. Partial Refunds

  • If a service was partially completed, a partial refund may be granted based on the work completed.
  • In cases of physical product issues, we may offer a replacement instead of a refund.

5. Chargebacks & Disputes

If you have concerns about your purchase, please contact us first before filing a chargeback. We will work with you to resolve the issue. Fraudulent chargebacks may result in a service ban.

6. Changes to Refund Policy

Appliaxe reserves the right to modify this policy at any time. Updates will be posted on this page with the effective date.

7. Contact Us

For any refund-related inquiries, reach out to us:

📍 Address: 1801 West 32nd Street, STE#C208, Joplin, MO, 64804, USA
📞 Phone: +1 (805) 918-8773
📧 Email: support@appliaxe.com
🌍 Website: https://appliaxe.com